AutoStash Terms and Conditions
Welcome to AutoStash! By using our services, you agree to the following terms and conditions. Please read these carefully before proceeding with your booking.
1. General Terms
- AutoStash provides a storage service where customers can store personal items in our secure facilities. We do not take ownership of the items stored, and they remain the property of the customer at all times.
- These Terms and Conditions govern your use of AutoStash services, including the website, storage facilities, and any associated services, such as item collection and return.
2. Booking and Payment
- Storage services are available on a prepaid monthly basis. Payment for the first month’s storage and any applicable courier fees must be made at the time of booking.
- Storage fees are calculated based on the size of the item(s) as selected during the booking process. All pricing details are available on the website and are subject to change.
3. Liability During Transit
- AutoStash uses third-party courier companies for the collection and return of items.
- AutoStash is not liable for any damage, loss, or theft of items during transit. It is the customer’s responsibility to ensure the items are properly packaged and insured with the courier company, if applicable.
- Any claims for damage, theft, or loss during transit must be directed to the third-party courier company. AutoStash shall not be held responsible for any incidents or disputes related to the transportation of items.
4. Insurance and Liability Limits
- AutoStash will take reasonable steps to ensure that items are stored securely in our facilities. However, our liability is limited to the maximum coverage provided by our insurance policy.
- We strongly recommend that customers independently insure their items to cover any loss, theft, or damage not covered by our insurance.
- AutoStash will not be liable for any loss, damage, or theft exceeding the value covered by our insurance policy, or for any uninsured items.
- The customer agrees that AutoStash’s maximum liability in any case is limited to the insurance coverage, and we will not be responsible for any claims exceeding this amount.
5. Exclusions from Liability
AutoStash shall not be liable for the following:
- Damage caused by improper packaging of items before collection.
- Normal wear and tear or deterioration of stored items due to the passage of time.
- Items that are fragile, perishable, or particularly sensitive to environmental conditions.
- Any indirect, consequential, or incidental damages arising from the use of our services.
6. Customer Responsibility
- Customers must ensure that all items are properly packed, secured, and labeled before collection.
- Customers must also verify the contents and value of their items before booking storage with AutoStash.
- It is the customer’s responsibility to report any discrepancies or damages within 24 hours of the item’s return.
7. Termination of Storage and Item Return
- Customers may terminate their storage contract at any time by requesting a return of their items via the AutoStash dashboard. The return will be subject to courier fees, and any prepaid storage fees will not be refunded.
- Storage fees will continue to be charged until the items have been collected or returned by the customer.
8. Indemnity
- The customer agrees to indemnify and hold harmless AutoStash, its employees, agents, and partners, from any claims, liabilities, damages, and expenses arising from the use of our services or breach of these terms and conditions.
9. Amendments
- AutoStash reserves the right to amend or modify these terms and conditions at any time. Changes will be effective upon being posted on our website. It is the customer’s responsibility to regularly review the terms for any updates.
10. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of [Country/Region], and any disputes will be subject to the exclusive jurisdiction of the courts of [Country/Region].
